Our Jewellery

Shipping

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Shipping Rates

Privacy

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Terms and Conditions

Please make sure you read our terms and conditions before you continue with the checkout process.

View our Terms & Conditions

Terms and Conditions

On this page: [Generally] [Damaged or Faulty Goods] [Returning Goods] [Payments]

Generally

The following are our general terms and conditions:

At Gold For You we want to provide you with the best possible customer service and so all jewellery is carefully inspected prior to despatch from our premises.

Damaged or Faulty Goods

Claims for damaged or faulty goods can be made by returning the goods back to us by registered post within 14 days, complete with your despatch/returns note.

We regret we cannot accept any returns that have not been arranged with us beforehand.

Faults caused by accident, neglect, misuse or everyday wear and tear are not covered by this clause.

Upon inspection we will replace the item or refund your payment if we believe the goods are damaged or faulty. Return postage costs will be reimbursed if a receipt of postage is included.

Returning Goods

If you have ordered the wrong item, or wish to return goods for any reason other than they are damaged or faulty, you may do so within 14 days of receipt.

Please note that only items still within their original packaging will be considered for return.

If we agree to accept your item back, we will exchange the item or refund your payment (we are unable to refund postage and packing).

Your return can be rejected if the condition of the returned goods is not to our satisfaction and in its original packaging.

Due to Health and Safety legislation and for reasons of hygiene, earrings can only be returned if the sealed packaging has not been opened. Your statutory rights are not affected in any way by this restriction.

Payments

Online payments to Gold For You are processed by PayPal which provides a secure online payment system using SSL encryption.

We do not store your card details and all information supplied to us is used solely by Gold For You to process your order.

We never pass your details on to third parties.

Sales on this site are governed by English law and you agree to submit any dispute to the exclusive jurisdiction of the English courts.

By submitting an order you are indicating unequivocal acceptance of these terms and conditions.

These terms and conditions do not affect your legal or statutory rights.

 

All descriptions given in our Website are correct to the best of Our knowledge. We will not accept liability for errors which may occur. All weights are approximate and for guidance only. These images and descriptions are intended to be used as a guide only.